Mastercard service disruption

Incident Report for 3dsecure.io

Resolved

During a deployment of our 3DSS service a bug was introduced, resulting in auth-requests toward Mastercard being declined with errorCode: 305, errorDetail: “No DS found for supplied account number”. The issue was discovered and rolled back.

The affected timespan was 2023-08-10T10:11Z to 2023-08-10T10:38Z.

Other card schemes were not affected and other parts of Mastercard authentication flows were also not affected.

We sincerely apologize for the inconvenience.

Posted Aug 10, 2023 - 11:43 UTC

This incident affected: 3DSv2 (3DSS).